1. How do I book an appointment?

All appointments can be booked online through the link on our website or Instagram. If you're unsure what to book, we recommend starting with a consultation.

2. Do you offer consultations?

Yes! We offer both in-person and virtual consultations for color, extensions, or major transformations. This ensures we’re aligned on expectations, pricing, and timing before your appointment.

3. What services do you offer?

We offer a full range of hair services including custom color, styling, and hair extensions. Every service is personalized to your hair goals and lifestyle. You can view our full menu HERE

4. Where are you located?

Our salon is located in Santa Ana, CA. Exact address and parking info will be provided in your appointment confirmation email.

5. What is your cancellation policy?

We kindly ask for 48 hours’ notice for any cancellations or reschedules. No-shows or late cancellations may result in a fee.

6. Do you accept walk-ins?

Yes, walk-ins are welcome when availability allows! However, to ensure you get the time and stylist you want, we always recommend booking ahead. Same-day appointments can also be made online if we have openings.

7. What forms of payment do you accept?

We accept all major credit cards, Apple Pay, and cash. Gratuity is never expected but always appreciated and can be given via cash or electronically.

8. Should I come with clean or dirty hair?

Please arrive with dry hair that’s free of heavy product buildup or oils. For color services, lightly washed hair from the day before is ideal.

9. Do you offer extension services?

Yes! We offer a variety of professional extension methods. A consultation is required before booking to determine the best method for your hair type and lifestyle.

10. What if I’m not happy with my results?

Your satisfaction is important to us. If you’re not loving your hair, please contact us within 7 days of your appointment.